Front Office Coordinator

Epic4 Specialty Partners • Lone Tree, CO

4d • $18 - $22 • Hybrid

About The Position

We are currently seeking a friendly, proactive, and detail-oriented Front Office Coordinator to join our growing team. As one of the first points of contact for our patients, you’ll play an important role in creating a welcoming experience while helping keep the day-to-day operations of the practice running smoothly. This position combines front-office and scheduling responsibilities with some financial coordination, making it a great opportunity for someone who enjoys working with people, staying organized, and taking ownership of a variety of responsibilities.

Requirements

• Excellent communication and interpersonal skills
• Strong organizational and time-management skills
• Ability to multitask and remain organized in a busy practice
• Positive attitude and team-first mindset
• Dependability and attention to detail
• Comfort discussing financial and insurance information with patients
• High school diploma or equivalent preferred

Nice To Haves

• Previous front desk, scheduling, customer service, or financial coordination experience preferred
• Dental or orthodontic experience is a plus, but not required

Responsibilities

• Greet patients and families warmly and professionally, both in person and over the phone
• Schedule, confirm, and modify appointments to help maintain smooth patient flow and an efficient clinical schedule
• Monitor and adjust the daily schedule as needed for changes, emergencies, and same-day appointments
• Verify dental insurance eligibility and benefits
• Assist patients with questions regarding insurance coverage, copays, deductibles, and treatment estimates
• Verify and update patient contact, insurance, and other necessary information
• Collect and accurately document payments and other required information
• Respond to incoming calls and emails and direct questions to the appropriate team member
• Maintain accurate information in scheduling systems and patient records
• Work closely with the clinical and administrative teams to provide an exceptional patient experience

Benefits

• Medical, dental, and vision insurance
• 401(k) with employer contributions
• Profit sharing and additional retirement benefits
• Paid time off and additional benefits
• Orthodontic benefits for you and your family
• Ongoing learning and development with opportunities to grow within the practice and organization

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED