Front Office Coordinator

Heritage • Riverdale, NY

1d • Onsite

About The Position

HealthPro Heritage has a great Full-time Front Desk- Physical Therapy department for our busy Physical Therapy Department at The Hebrew Home- Riverdale, NY. The Physical Therapy Office Manager is responsible for overseeing the daily operations of the clinic to ensure a smooth and efficient workflow. This includes scheduling patient appointments, managing patient check-ins and check-outs, and coordinating with therapists to optimize the daily schedule. Wage ranges: $17.50-$20 hourly

Requirements

• Previous experience in office management, preferably in a healthcare or physical therapy setting
• Strong organizational and multitasking skills to manage patient scheduling, staff coordination, and administrative workflows
• Excellent communication and interpersonal skills for professional interaction with patients, therapists, and team members
• Proficiency with electronic medical records (EMR) systems, Microsoft Office, and other administrative or scheduling software
• Attention to detail and strong problem-solving abilities
• Commitment to providing a positive patient experience

Nice To Haves

• Background in billing, insurance verification, or basic accounting is a plus

Responsibilities

• Handle patient inquiries and provide exceptional customer service
• Verify insurance information and maintain accurate patient records
• Ensure all documentation is complete, organized, and up to date
• Supervise administrative staff and support their daily tasks
• Manage office supplies, equipment, and overall clinic operations
• Maintain compliance with clinic policies and healthcare regulations
• Foster a positive patient experience and address any scheduling or operational issues
• Support the overall goals and efficiency of the physical therapy team

Benefits

• Competitive Benefits Package

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed