Front Office Coordinator

HealthSource Chiropractic of Pleasanton•Pleasanton, CA

8d•Onsite

About The Position

We are a fast-paced, upbeat chiropractic and progressive rehab clinic helping patients get back to doing what they love through chiropractic care, progressive rehab (PT), and other wellness services. If you are energetic, friendly, fun, purpose-driven, motivated, and a team player, we should talk! And because everything in our office moves quickly and there are multiple tasks to be completed, your strong phone, computer, and people skills are all vital. You’ll be involved in many areas of the practice including promotional communications, helping people, customer service, and handling finances. You’ll enjoy great pay, the opportunity to earn monthly bonuses, and benefits!

Requirements

Previous experience in customer service and sales must be demonstrated
Proficiency in Microsoft Office and Windows is required
Strong multitasking and communication skills

Nice To Haves

Two-year degree or more is preferred but not required
Previous experience in a medical or chiropractic office setting preferred but not required.

Responsibilities

Insurance verifications
Create financial worksheets
Deliver financial reviews with patients
Make product and supplement recommendations based on the doctor’s treatment plan
Scan incoming insurance EOBs
Assist with marketing campaigns, creative content, community outreach
Weekly patient reporting
Maintain confidentiality as it pertains to HIPAA guidelines
Work with the rest of the team to keep the clinic clean and clutter-free
Manage patient flow between Doctor, Rehab, and Front Desk to ensure Patient experience is efficient, fun, and effective
Assist the doctor in the rehab room as needed.
Maintain patient accounts by obtaining, recording, and updating personal and financial information
Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims
Maintain business office inventory
Other Administrative tasks