Peak Performance PT Garber - Front Office Coordinator

Alliance Residential Company • Garner, NC

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About The Position

Peak Performance PT, an Alliance Physical Therapy Partner, is seeking a full-time Front Office Coordinator for its outpatient clinic. The coordinator is the initial point of contact for patients and provides administrative support to the clinic. The role serves as a liaison between clinic staff and patients and communicates company policies, procedures, and insurance information effectively and professionally. The position follows applicable compliance, Medicare, and HIPAA policies.

Requirements

• High school diploma or GED.
• Basic computer skills, including proficiency with Microsoft Office and Outlook.
• Ability to communicate effectively and professionally with a wide variety of people.
• Strong organizational skills with attention to detail and accuracy.
• Ability to handle multiple tasks in a very busy environment.

Nice To Haves

• Two years of experience in a medical office, customer service, or a similar business setting preferred.

Responsibilities

• Complete daily general office and administrative duties.
• Oversee collection of required insurance co-payments and patient registration, and document and reconcile the daily schedule.
• Provide outstanding, professional customer service to support clinic efficiency and a positive patient experience.
• Verify insurance benefits.
• Monitor incoming phone calls and clinic visitors to support accurate, timely, and positive clinic communication, facilitation, and presentation.
• Follow applicable compliance, Medicare, and HIPAA policies.
• Perform other duties or responsibilities that senior management may deem necessary.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED