Copy of Front Office Coordinator

Medi-Weightloss • Randolph Township, NJ

9h • Onsite

About The Position

Medi-Weightloss is seeking a reliable, organized, and customer-focused Front Office Coordinator to join their team. This role is crucial as the front office is often the first impression patients have of the clinic, and friendly, professional, and efficient interactions help patients feel welcomed and supported. The ideal candidate enjoys helping people, excels at multitasking, and takes pride in running a smooth front-desk operation.

Requirements

• A positive, professional attitude and genuine desire to help patients feel comfortable
• Strong multitasking and organizational skills with attention to detail
• Excellent verbal and written communication and phone etiquette
• Ability to handle confidential information and follow clinic protocols
• Comfort working in a fast-paced, team-oriented environment
• Proficiency with computers and willingness to learn EMR and scheduling systems

Nice To Haves

• Prior medical office or front-desk experience
• Familiarity with insurance verification or basic billing
• Experience with customer service in a healthcare or wellness setting

Responsibilities

• Greet patients with warmth and professionalism and manage patient check-in/check-out processes
• Answer incoming calls, respond to general inquiries, and direct calls to appropriate team members
• Schedule, confirm, and reschedule appointments using the clinic scheduling system
• Collect and verify patient information, insurance details, and required forms
• Process payments, issue receipts, and handle basic billing tasks
• Assist patients with program questions and provide clear guidance on next steps
• Maintain accurate patient records in the EMR and ensure confidentiality at all times
• Manage daily front-desk opening and closing tasks
• Coordinate incoming mail, supplies, and basic inventory for front-office needs
• Assist with light administrative duties such as filing, data entry, and documentation
• Support clinic marketing and patient engagement initiatives when requested
• Collaborate with clinical staff to maintain smooth patient flow and timely communications

Benefits

• You’ll make a meaningful impact on patient experiences and support their wellness journeys
• You’ll work in a supportive, upbeat, mission-driven clinic
• You’ll gain experience with healthcare operations and EMR systems
• You’ll be part of a growing team with opportunities to grow and take on additional responsibilities

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed