Front Office Coordinator (Johns Creek/ Lawrenceville)

Alliance Spine and Pain Centers•Johns Creek, GA

21h•Onsite

About The Position

Take charge of your future with “ The Future of Pain Relief” , Alliance Spine & Pain! We are a thriving Outpatient Pain Management Practice who seeks qualified & dynamic Healthcare Professionals! This is full-time position that offers a great benefits package! Come join our winning Team! We are seeking energetic, experienced and qualified individuals for our Augusta location. If you are a Front Office Coordinator looking for a career you can grow in and work alongside some of the top providers in the area, then Alliance Spine and Pain Centers is the right place for you.

Requirements

High School diploma or GED required.
Six months’ medical office experience required.
Must possess PC proficiency with a working knowledge of Microsoft Office and eClinical.
Strong data entry skills.
Strong customer service skills.
Ability to work well with physicians, employees, patients and others.
Ability to work independently with detail and accuracy.
Ability to effectively give and receive information from patients, providers and other ASPC employees.

Responsibilities

Greets patients coming into ASC and applies armbands after verifying identity
Creates wristbands, prints demographic sheets/chart preparation for the next day
Changes patient status to “Patient Paperwork Status” in the schedule once they sign in
Gives each patient a Pain Questionnaire sheet to fill out
Asks for ID and Insurance card verification from each new patient every visit
Ensures accuracy of patient demographics and insurance information in EMR
Inputs ALL information from new patient packets into patient demographics
Assists in answering phones
Schedules patient clinic appointments
Collects co-pays and balances as directed by Financial Counselor and “Co-Pay Sheet”
Assists in scanning, if needed
Ensures insurance selection in EMR matches the Payor ID/Claims address on the ID card
Completes follow up calls 48-72 hours after procedures
Completes batching process at the end of each business day.
Warmly greets patients coming into Clinic
Prints all patient charts for next day
Changes patient status to “Arrived” on schedule once they sign in
Asks for ID and Insurance card verification from each new patient and once a year
Inputs ALL information from new patient packets into patient demographics
Provides patient with directions and answers patient questions as able
Calls to confirm next day appointments
Adheres to Front Office Policies and Procedures