Front Office Coordinator - Bilingual Spanish

All Care Therapies • San Diego, CA

15h • Onsite

About The Position

All Care Therapies is seeking a Front Office Coordinator to join their dynamic outpatient team. This role will provide general office support with various clerical activities and related tasks, including receiving and answering emails, telephone calls, and mail; scheduling appointments; guiding staff and patients through admissions and administrative protocols; requesting authorizations; checking and verifying patient medical records; coordinating admissions and discharge; consulting with clinicians; ensuring forms are correctly filled; handling complaints and queries; and providing occasional translation to caregivers and staff.

Requirements

• MUST BE BILINGUAL (Spanish/English)
• Excellent customer services skills
• Strong verbal and written communications skills
• Must be detail-orientated and have thorough follow-up skills
• Knowledgeable with all Microsoft Word, Excel, Outlook, etc. and ability to learn other soft
• Must be available FULL-TIME Monday-Friday 8:00AM-5:00PM

Responsibilities

• Receiving and answering emails, telephone calls, and mail for the facility.
• Scheduling appointments for patients and clinicians.
• Guiding staff and patients through admissions and correct medical administrative protocols, requesting authorizations for new cases.
• Checking and verifying information on patient medical records.
• Coordinating admissions and discharge of patients.
• Consulting with clinicians about patients' medical records.
• Ensuring that forms and documents are correctly filled in.
• Handling complaints and queries professionally.
• Provide occasional translation to caregivers and staff.

Benefits

• Competitive compensation
• A referral bonus program
• A clear pathway for career advancement through leadership development and internal promotion opportunities
• Comprehensive benefits for full-time employees, including medical, dental, vision, 401(k), and paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed