Front Office

Imagen Dental PartnersGrants Pass, OR
Onsite

About The Position

Are you passionate about helping people feel welcome, cared for, and confident? Join our thriving dental team as a Front Office Coordinator, where you'll be the first smile patients see and the authentic gateway to creating an exceptional dental experience that transforms lives. At our practice, we believe every patient deserves outstanding care from the moment they walk through our doors. As the heart of our front office team, you'll play a vital role in creating memorable patient experiences, building genuine relationships, and empowering our community to achieve healthier, happier smiles. Welcome to Grants Pass, Oregon — a hidden gem nestled in stunning natural beauty where adventure and community thrive! Imagine your days filled with world-class hiking, heart-pounding Rogue River rafting, wine-tasting experiences, and vibrant downtown exploration featuring unique local shops and restaurants. Here, you'll experience an exceptional quality of life, genuine connections, and the perfect balance between professional growth and outdoor passion.

Requirements

  • 3+ years of experience in a dental office, medical office, or high-end customer service role where you thrived in a fast-paced, dynamic environment
  • Proven experience going above and beyond for customers or patients
  • A proven track record of consistently meeting and exceeding goals with excellence and initiative
  • Natural problem-solving skills and the adaptability to learn, innovate, and grow in a dynamic dental environment
  • High school diploma or GED

Nice To Haves

  • Working knowledge of dental operations and practice management
  • Technical expertise in dental insurance benefits
  • Experience with Dental Software such as Dentrix, Eaglesoft dental software, Curve or MacPractice

Responsibilities

  • Welcome and warmly greet every patient with genuine enthusiasm — you'll be the heart and soul of their dental visit.
  • Create efficient, patient-friendly schedules that keep our practice running smoothly while maximizing patient satisfaction.
  • Manage patient documents and records.
  • Build meaningful connections and foster patient loyalty through consistently exceptional, compassionate interactions.

Benefits

  • $20-25/hour based on experience
  • 401(k) with employer match to grow your future
  • PTO and holidays
  • Medical, vision, life insurance and disability plans, as well as wellness program
  • Comprehensive benefits and perks for you, your family, and even your furry friends
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