Front Office Coordinator Bilingual (Spanish)
About The Position
All Care Therapies is a leading provider of Physical, Occupational, Speech, and ABA therapy services, delivering care through virtual, in-home, and clinic-based settings across California, Texas, and Nevada. We serve individuals of all ages, combining innovative technology with a collaborative, patient-centered approach. Our dedicated clinicians provide flexible, high-quality care that meets patients where they are, supporting recovery, enhancing communication, and driving meaningful, long-term outcomes. The Front Office Coordinator will provide general office support with various clerical activities and related tasks.
Requirements
- MUST BE BILINGUAL (Spanish/English)
- Excellent customer services skills
- Strong verbal and written communications skills
- Must be detail-orientated and have thorough follow-up skills
- Knowledgeable with all Microsoft Word, Excel, Outlook, etc. and ability to learn other soft
- Must be available FULL-TIME
Responsibilities
- Receiving and answering emails, telephone calls, and mail for the facility.
- Scheduling appointments for patients and clinicians.
- Guiding staff and patients through admissions and correct medical administrative protocols, requesting authorizations for new cases.
- Checking and verifying information on patient medical records.
- Coordinating admissions and discharge of patients.
- Consulting with clinicians about patients' medical records.
- Ensuring that forms and documents are correctly filled in.
- Handling complaints and queries professionally.
- Provide occasional translation to caregivers and staff
Benefits
- medical
- dental
- vision
- 401(k)
- paid time off
- referral bonus program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
