Front Office Coordinator Bilingual (Spanish)

All Care Therapies•Los Angeles, CA

18h•Onsite

About The Position

The Front Office Coordinator will provide general office support with various clerical activities and related tasks, including but not limited to: Receiving and answering emails, telephone calls, and mail for the facility. Scheduling appointments for patients and clinicians. Guiding staff and patients through admissions and correct medical administrative protocols, requesting authorizations for new cases. Checking and verifying information on patient medical records. Coordinating admissions and discharge of patients. Consulting with clinicians about patients' medical records. Ensuring that forms and documents are correctly filled in. Handling complaints and queries professionally. Provide occasional translation to caregivers and staff.

Requirements

MUST BE BILINGUAL (Spanish/English)
Excellent customer services skills
Strong verbal and written communications skills
Must be detail-orientated and have thorough follow-up skills
Knowledgeable with all Microsoft Word, Excel, Outlook, etc. and ability to learn other soft
Must be available FULL-TIME
Monday-Friday 8:00AM-5:00PM

Responsibilities

Receiving and answering emails, telephone calls, and mail for the facility.
Scheduling appointments for patients and clinicians.
Guiding staff and patients through admissions and correct medical administrative protocols, requesting authorizations for new cases.
Checking and verifying information on patient medical records.
Coordinating admissions and discharge of patients.
Consulting with clinicians about patients' medical records.
Ensuring that forms and documents are correctly filled in.
Handling complaints and queries professionally.
Provide occasional translation to caregivers and staff