Front Office Coordinator - Canton

Alliance Spine and Pain Centers•Canton, GA

6d•Onsite

About The Position

Alliance Spine and Pain is seeking energetic, experienced, and qualified individuals for their Canton location. This is a full-time, day position that offers a great benefits package including PTO, Medical, Dental, 401k, $25k Life Insurance, and 8 paid holidays. The role involves patient care, ensuring efficient and professional execution of duties, checking in patients, verifying appointments, sending reminders, and preparing charts.

Requirements

High School diploma or GED required.
Six months of medical office experience required.
Must possess PC proficiency with a working knowledge of Microsoft Office.
Strong data entry and customer service skills.
Ability to work independently with detail and accuracy.

Responsibilities

Greets patients coming into ASC and applies armbands after verifying identity
Creates wristbands, prints demographic sheets/chart preparation for the next day
Ensures accuracy of patient demographics and insurance information in EMR
Inputs ALL information from new patient packets into patient demographics
Assists in answering phones
Schedules patient clinic appointments
Collects co-pays and balances as directed by Financial Counselor and “Co-Pay Sheet”
Assists in scanning, if needed
Ensures insurance selection in EMR matches the Payor ID/Claims address on the ID card
Completes follow up calls 48-72 hours after procedures
Completes batching process at the end of each business day
Other duties as assigned
Warmly greets patients coming into Clinic
Prints all patient charts for next day
Changes patient status to “Arrived” on schedule once they sign in
Asks for ID and Insurance card verification from each new patient and once a year
Calls to confirm next day appointments
Adheres to Front Office Policies and Procedures