About The Position

The Medical Assistant plays a crucial role in the efficient functioning of the outpatient office. The primary responsibilities include providing support to healthcare professionals, assisting with patient care, performing administrative tasks, and ensuring a smooth patient experience. This role also involves cross-training as a medical receptionist, greeting and welcoming patients, appointment scheduling, patient registration, check-in/check-out, answering inquiries, and insurance verification.

Requirements

  • High School Diploma, G.E.D., or equivalent.
  • Completion of a Medical Assistant training program or relevant certification preferred.
  • Prior experience working as a Medical Assistant in an outpatient office or similar healthcare setting is desirable.
  • Proficiency in basic medical procedures, such as taking vital signs, collecting specimens, and administering medications.
  • Familiarity with electronic health records (EHR) and medical billing systems.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
  • Knowledge of medical terminology and basic medical coding is beneficial.
  • Applicants must provide a copy of their transcripts and/or a certificate verifying the completion of an accredited Medical Assistant program.
  • Candidates must possess and maintain a current, clear, and clean BLS card.
  • Knowledge of various techniques, methods, procedures, and equipment utilized in patient care.
  • Familiarity with medical terminology and metric measurement is also expected.
  • Ability to utilize patient care techniques, methods, procedures, and equipment effectively.
  • Ability to maintain effective relationships with medical staff and the public.
  • Ability to follow written and oral instructions.
  • Ability to react competently in emergency situations.
  • Ability to read and record medical terminology and metric measurements accurately.
  • Ability to maintain medical records.
  • A background check will be conducted.

Nice To Haves

  • Bilingual and Strong front medical office skills preferred
  • Bilingual Preferred
  • Certification as a Certified Medical Assistant: Incumbents must obtain and maintain a clean and clear certification as a Certified Medical Assistant through one of the following organizations: the American Association of Medical Assistants, American Medical Technologists, or the California Certifying Board of Medical Assistants. This certification must be obtained within one (1) year of appointment.

Responsibilities

  • Greet and prepare patients for examination, ensuring their comfort and privacy.
  • Obtain and record the patient's vital signs, medical history, and chief complaints.
  • Assist healthcare professionals with procedures, examinations, and treatments.
  • Prepare and administer medications as directed by healthcare providers.
  • Perform basic laboratory tests, such as collecting specimens and conducting simple tests.
  • Provide patient education on healthcare procedures, medications, and self-care instructions.
  • Schedule patient appointments, procedures, and referrals, optimizing provider availability and patient flow.
  • Maintain electronic health records (EHR), accurately documenting patient information, treatments, and test results.
  • Handle incoming and outgoing phone calls, addressing inquiries, and scheduling follow-up appointments.
  • Coordinate referrals to specialists, ensuring necessary paperwork and medical records are completed and transmitted.
  • Manage medical supply inventory, restock supplies, and ensure proper storage and organization.
  • Maintain a clean and organized clinical environment, including examination rooms and equipment.
  • Communicate effectively with patients, healthcare professionals, and other staff members.
  • Collaborate with the interdisciplinary team to coordinate patient care and facilitate efficient operations.
  • Serve as a liaison between patients and healthcare providers, relaying messages and providing necessary follow-up.
  • Adhere to infection control protocols, maintaining a clean and sterile environment.
  • Ensure compliance with HIPAA regulations, protecting patient confidentiality.
  • Stay updated on industry standards, regulations, and best practices in healthcare.
  • Greeting and Welcoming patients
  • Appointment scheduling
  • Patient registration
  • Check-In and Check-out
  • Answering Inquiries
  • Insurance Verification

Benefits

  • Must upload MA Diploma and BLS Certification
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