Front Office Associate

MARSHALL PEDIATRIC THERAPY LLC • Nicholasville, KY

2d • Onsite

About The Position

Marshall Pediatric Therapy, a family-owned company founded in 2013, is driven by a mission to help families grow skills for a better life. The company offers a flexible, collaborative work environment in its four Central Kentucky clinics, fostering a supportive atmosphere where team members help each other thrive. They exemplify company values of love, excellence, happiness, family, and courage, prioritizing family-centered care and hiring for happiness within the team.

Requirements

• Fantastic problem-solver and detail-oriented.
• Experience with scheduling, checking patients in/out, and collecting co-pays, co-insurance, and past balance on patient billing accounts.
• Experience with verification of Medicaid and MCO patients.
• Professional phone etiquette.
• Meets targets and goals and contributes to company growth.
• Strong computer skills including Microsoft Excel and Google Sheets.
• Excellent written and verbal communication skills.
• Stable work history and attendance.
• Strong organizational and time management skills.

Responsibilities

• Joyfully welcome, schedule, answer phones, and organize all that's needed to help a family receive a happy and helpful pediatric therapy experience.
• Supports the Marshall Pediatric Therapy mission by: 'Helping Families Grow Skills for a Better Life'.
• Exemplifies company values of love, excellence, happiness, family, and courage.
• Demonstrates the ability to stay organized and persistence to complete tasks.
• Establishes and maintains positive working relationships with insurance companies, therapists, and administrative staff.
• Other duties, as assigned.

Benefits

• Up to 184 hours of PTO & holiday pay annually, which increases with tenure (this includes a full week at Christmas).
• Eligible for up to 40 hours of PTO to take one volunteer mission trip annually.
• Annual Raises.
• 100% Employer Paid Medical, Dental, Vision, Short Term Disability, Life Insurance, and Direct Primary Care.
• 401(k) plan - up to a 4% company match.
• No weekends or holidays.
• Eligible for tuition discount at EKU through the EKU Advantage Program.
• The best coworkers ever!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees