Front Office Associate Outpatient Oncology Bilingual
About The Position
The Oncology Institute (TOI) is advancing oncology by delivering highly specialized, value-based cancer care in the community setting. TOI offers cutting-edge, evidence-based cancer care, including clinical trials, transfusions, and other care delivery models. The organization aims to make high-quality, affordable cancer care accessible to underserved communities. This Front Office Associate position is located in Palmdale and will assist in Mission Hills and Northridge clinics as needed, requiring travel to other nearby offices with mileage reimbursement. The role is crucial in influencing patient care and acting as a critical member of the care team, performing front office clerical and clinical duties.
Requirements
- High school diploma or G.E.D. required
- Bilingual in Spanish and English
Nice To Haves
- Medical receptionist: 1 year (Preferred)
Responsibilities
- Greet and check-in patients, collect co-pays and payments.
- Interview patients for the purpose of gathering health history and current medications - health screening.
- Participate in mandatory staff meetings as needed.
- Schedule appointments and answer incoming phone calls.
- Promote TOI's culture of exceptional behavioral standards for customer service.
- Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities including but not limited to, financial and client information.
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
