Front Office Associate Outpatient Oncology Bilingual
About The Position
Founded in 2007, The Oncology Institute (NASDAQ: TOI) is advancing oncology by delivering highly specialized, value-based cancer care in the community setting. TOI offers cutting-edge, evidence-based cancer care to a population of approximately 1.9 million patients, including clinical trials, transfusions, and other care delivery models traditionally associated with the most advanced care delivery organizations. With over 180 employed and affiliate clinicians and over 100 clinics and affiliate locations of care across five states and growing, TOI is changing oncology for the better. At The Oncology Institute, you help make high-quality, affordable cancer care accessible to underserved communities—providing every patient with the dignity, empathy, and excellence they deserve. This position is located in their clinic in Torrance, California, with required travel to other nearby offices where mileage will be reimbursed. As a Front Office Associate with The Oncology Institute, you will have the opportunity to advance your career while making a positive impact on the lives of others. They are looking for a team member who is patient-focused and compassionate. The Front Office staff are important and will influence how care is provided for patients while acting as a critical member of the entire care team.
Requirements
- High school diploma or G.E.D. required
- Bilingual in Spanish and English
Nice To Haves
- 1 year of Medical receptionist experience
Responsibilities
- Perform front office clerical and clinical duties
- Greet and check-in patients
- Collect co-pays and payments
- Interview patients for the purpose of gathering health history and current medications - health screening
- Participate in mandatory staff meetings as needed
- Schedule appointments and answer incoming phone calls
- Promote TOI's culture of exceptional behavioral standards for customer service
- Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities including but not limited to, financial and client information
- Other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
