Front Office Assistant

Auto Intensive Care•Garden City, GA

6d•Onsite

About The Position

Auto Intensive Care is hiring a Front Office Assistant in Savannah, Georgia. This role helps create a positive customer experience and supports the smooth operation of the repair shop. The Front Office Assistant is one of the first points of contact for customers and assists with check-in and check-out, phone calls, repair updates, and connecting customers with service advisors. The role also includes occasional parts pickups, light office cleaning, and general office tasks to keep the front office organized, clean, and welcoming. The ideal candidate is professional, reliable, customer-focused, organized, comfortable communicating with customers in person and by phone, and able to follow directions and manage multiple tasks. Previous automotive or office experience is a plus, but Auto Intensive Care is willing to train the right person. The company describes its workplace as positive and emphasizes teamwork, integrity, accountability, and excellence. It offers competitive pay and opportunities to learn and grow alongside experienced automotive professionals.

Requirements

Professional, reliable, and customer-focused.
Strong communication skills and a positive attitude.
Comfortable communicating with customers in person and over the phone.
Able to stay organized, follow directions, and handle multiple tasks throughout the day.
Previous automotive or office experience is a plus, but not required; training is available for the right person.

Nice To Haves

Previous automotive experience.
Previous office experience.

Responsibilities

Assist customers with check-in and check-out.
Answer phone calls.
Provide customers with repair updates.
Connect customers with service advisors when needed.
Occasionally pick up parts.
Perform light office cleaning.
Handle general office tasks to keep the front office organized, clean, and welcoming.