Front Office Assistant

Gen4 Dental • Wyoming, MI

6h • Onsite

About The Position

At Wyoming Dental, our top priorities are comfort, convenience, and confidence. You'll be greeted by familiar faces, all of whom have one goal in mind - provide happy, healthy smiles that our patients' love! The team at Wyoming Dental possesses years of expertise, practice and passion providing families and children with unmatched dentistry in Wyoming, MI. We offer patients a wide range of comprehensive services and make smiles brighter and healthier with each service provided. Our team has spent years providing children and families with safe, effective treatments and care. We specialize in a wide range of dental services including general, emergency, cosmetic and restorative dentistry. With a brand new office and updated equipment, our team is devoted to cultivating long-lasting relationships with every patient. Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care.

Requirements

• Customer service experience

Nice To Haves

• Dental office experienced

Responsibilities

• Build and maintain productive schedules for our doctors and hygienists
• Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
• Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
• Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
• Assist patients with understanding their treatment plan and increase dental case acceptance
• Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
• Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary

Benefits

• Paid Holidays
• Paid Time Off (PTO)
• 401(k) Retirement Plan
• Health and Vision Insurance
• Employer-Paid Dental Insurance
• Life Insurance
• Care.com Membership
• Employee Assistance Program
• Supplemental Coverage (Disability, Critical Illness, Accident)
• Paid Scrub Allowance
• Career Growth and Development Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed