Front Office Assistant

Gen4 Dental • Bloomington, MN

3d • Onsite

About The Position

At Minnesota Dental Surgery & Implant Center, our team is dedicated to delivering exceptional oral surgical care in a compassionate, patient-focused environment. With decades of combined experience, our licensed general dentists provide comprehensive solutions for tooth removal, replacement, and other oral surgical procedures, ensuring every patient feels comfortable and at ease from the moment they arrive. We are seeking skilled, motivated dental professionals who are passionate about oral surgery and committed to providing outstanding patient care. Team members play a key role in supporting patients through their procedures while contributing to a collaborative, professional, and growth-oriented workplace. Joining Minnesota Dental Surgery & Implant Center means becoming part of a trusted, experienced team where your expertise is valued, your professional development is encouraged, and your work directly impacts the health and confidence of every patient. Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care.

Requirements

• Customer service experience

Nice To Haves

• Dental office experienced

Responsibilities

• Build and maintain productive schedules for our doctors and hygienists
• Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
• Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
• Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
• Assist patients with understanding their treatment plan and increase dental case acceptance
• Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
• Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary

Benefits

• Paid Holidays
• Paid Time Off (PTO)
• 401(k) Retirement Plan
• Health and Vision Insurance
• Employer-Paid Dental Insurance
• Life Insurance
• Care.com Membership
• Employee Assistance Program
• Supplemental Coverage (Disability, Critical Illness, Accident)
• Paid Scrub Allowance
• Career Growth and Development Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed