Part-Time Front Office Assistant

The Pegasus School•Huntington Beach, CA

1d•$21 - $24•Onsite

About The Position

The Front Office Assistant supports the school's afternoon administrative operations by providing exceptional customer service to students, families, faculty, and visitors. This position plays a key role in student dismissal, Extended Day coordination, front office operations, and daily campus closing procedures, helping ensure a welcoming, safe, and efficient environment through the end of each school day. The Front Office Assistant serves as a trusted point of contact for families and visitors during the afternoon and evening hours and works collaboratively with the Executive Assistant & Front Office Manager, Receptionist, Health Office, Auxiliary Services, and other departments to ensure smooth daily operations.

Requirements

High school diploma or equivalent.
Two or more years of experience in customer service, reception, administrative support, or a related field.
Proficiency with Google Workspace and standard office technology.
Exceptional customer service and interpersonal skills.
Professional judgment and discretion when working with confidential information.
Ability to remain calm and organized in a busy, fast-paced environment.
Excellent verbal and written communication skills.
Strong organizational skills with careful attention to detail.
Ability to prioritize multiple tasks while responding to frequent interruptions.
Ability to work collaboratively with students, families, faculty, and staff.
Demonstrated reliability, flexibility, and a positive, solutions-oriented attitude.

Nice To Haves

Experience working in a school or other education setting.
Experience using student information systems or visitor management software.
CPR/First Aid certification, or willingness to obtain certification.

Responsibilities

Welcome and assist parents, visitors, students, faculty, and vendors in a warm, professional, and service-oriented manner.
Answer incoming telephone calls, respond to routine inquiries, and direct calls and visitors appropriately.
Monitor visitor check-in procedures using the school's visitor management system.
Assist with student sign-outs, early dismissals, and parent pickups throughout the afternoon.
Receive and distribute incoming mail, packages, and deliveries.
Collect and process checks, forms, and other materials received in the front office.
Maintain a clean, organized, and welcoming reception area.
Coordinate student dismissals and communicate with Extended Day staff regarding student pickups.
Assist families during afternoon dismissal and Extended Day pickup, ensuring students are safely released to authorized adults.
Respond to changing dismissal needs and communicate effectively with faculty and Auxiliary Services staff.
Provide excellent customer service during the busiest period of the school day while maintaining a calm and organized front office environment.
Assist with mailings, filing, data entry, copying, and other clerical projects as assigned.
Support front office communications and administrative projects.
Maintain office supplies and notify the appropriate staff member when supplies require replenishment.
Provide reception coverage during breaks, meetings, or other staff absences as needed.
Serve as backup support to the School Nurse when appropriate.
Dispense medication in accordance with written parent authorization and school procedures when the School Nurse is temporarily unavailable.
Assist with minor student health needs as directed and within the scope of training.
Perform daily front office closing procedures and secure administrative areas at the end of the business day.
Remain on campus until all students have been picked up from the Extended Day program.
Support evening campus access for Board meetings, athletic events, performances, and other school activities as assigned.
Occasionally adjust work hours to support school events or operational needs.