Front Office Assistant

Poms & Associates Insurance Brokers•Calabasas, CA

3d•Onsite

About The Position

Poms & Associates is seeking a detail-oriented Front Office Assistant to provide support with CRM data management and in-office administrative tasks. This temp-to-hire, part-time, support-focused role ensures smooth day-to-day operations by assisting with the front desk, onsite calls, maintaining accurate CRM records, and providing designated office coordinator coverage, all under the guidance of the Marketing Manager and office leadership.

Requirements

Bachelor’s degree or related degree program.
Strong attention to detail and organizational skills.
Comfortable following established processes and procedures.
Professional, friendly demeanor when interacting with clients, guests, and team members.
Excellent communication and problem-solving abilities.
Capacity to work independently, take initiative, and be a self-starter.
Basic proficiency with Microsoft Office and Outlook.
Reliable, punctual, and comfortable working in an on-site office environment

Nice To Haves

Opportunity to grow your skills in CRM management and office operations.
Supportive, team-oriented environment.
Hands-on experience in both administrative and marketing functions.
Career advancement opportunities

Responsibilities

Support event planning and coordination, including calendar invitations
Enter, update, and maintain CRM data accurately, including cleaning lists, managing tags, and following documentation standards
Answer, screen, and direct incoming phone calls professionally
Greet and welcome clients, guests, and vendors, maintaining a professional lobby
Schedule and manage meeting rooms, including conference setup and logistics
Receive deliveries, process outgoing shipments, and distribute incoming mail
Monitor office supply inventory and assist with ordering and restocking as directed
Assist with general clerical and administrative tasks to support overall office operations
Perform other projects, research, and tasks as assigned