Front Office Assistant, Sr
About The Position
We are seeking an experienced Senior Front Office Assistant to support a busy, fast-paced medical practice. This role plays a key part in daily front office operations, providing excellent patient service while handling scheduling, administrative tasks, insurance coordination, and cash handling. The ideal candidate is team-oriented, detail-focused, and thrives in a fast-paced healthcare environment. About Baptist Health Medical Group Baptist Health Medical Group is a physician-led group established on a foundation of compassionate care and clinical excellence. Guided by this commitment to compassion and excellence, our teams of physicians, advanced practice professionals, nurses, clinicians and office staff work together to meet every patient’s total healthcare needs. As part of Baptist Health’s extensive network of comprehensive healthcare services, Baptist Health Medical Group is committed to providing the community easy access to integrated care. Our expansive range of practices offer close-to-home locations and convenient appointment options. Providing expert care in over 18 areas of focus — from primary care to specialty institutes — Baptist Health Medical Group includes more than 600 physicians and advanced practice professionals.
Requirements
- High School Diploma or GED required
- Typing speed of approximately 30 WPM or ability to demonstrate system proficiency
- Strong communication, customer service, and multitasking skills
- Ability to work effectively in a fast-paced, team-oriented environment
Nice To Haves
- 2 years of medical office experience preferred
- Knowledge of ICD and CPT codes preferred
Responsibilities
- Perform computerized patient scheduling and front office administrative functions
- Answer phones, take messages, and manage multiple tasks simultaneously
- Complete charge entry and handle cash transactions accurately
- Act as a liaison between physicians, patients, and insurance companies
- Obtain referrals and authorizations as needed
- Maintain medical records, lab reports, and office documentation
- Support quality assurance activities and regulatory compliance
- Maintain a clean, organized, and professional front office environment
- Adhere to all organizational policies, procedures, and standards
Benefits
- Medical, Dental, Vision
- 403(b) Retirement Savings Plan
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Paid Time Off (up to 5 weeks to start)
- Life Insurance
- Extended Leave Plan (ELP)
- Family Care (childcare, elder care, pet care)
- Paid Parental Leave
- Pet Insurance
- Car Insurance
- Educational Benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
