Front Office Administrator

Arizona Biltmore Dentistry • Scottsdale, AZ

4d • Onsite

About The Position

Our Front office Administrators are valued team members who play a vital role in our success. We are committed to providing exceptional patient care and creating a comfortable, positive experience for every patient. The relationships we build and the care we provide help our community smile with confidence. We are a thriving private practice seeking a Front office Administrator that shares our passion for patient care and education, as well as creating a welcoming environment.

Requirements

• 2+ years of treatment coordination and dental insurance experience (PPO, HMO, indemnity, and government plans)
• Strong customer service, communication, and organizational skills
• Proficient with computers and standard office equipment
• High school diploma or GED required
• Detail-oriented with the ability to work independently and prioritize tasks
• Experience with dental insurance is required

Nice To Haves

• Dental Assistant certification preferred but not required

Responsibilities

• Manage daily dental office operations and patient support services
• Present and explain treatment plans and payment options
• Coordinate appointments, referrals, scheduling, and patient communications
• Resolve patient concerns while ensuring excellent customer service
• Maintain accurate patient records and ensure HIPAA compliance
• Ensure the office remains professional, efficient, and patient-focused
• Perform other duties as assigned

Benefits

• Competitive compensation
• Continuing education allowance and internal CE opportunities
• Health and Vision Insurance
• Dental care for employees and immediate family
• Paid Time Off and Paid Sick Days
• Medical flex plan for Short-term Disability/Life
• State-of-the-art technology and equipment
• Simple IRA contribution with % employer match
• Training and professional development
• Fun outings with the team

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED