Front Office Administrative Assistant

Integrity•Wilsonville, OR

1d•$22 - $27•Onsite

About The Position

The Front Office Administrative Assistant serves as the first point of contact for clients, agents, visitors, and business partners while answering calls, managing front office operations and providing administrative support to the sales team. The ideal candidate is highly organized, customer-focused, detail-oriented, and comfortable managing multiple responsibilities in a fast-paced environment.

Requirements

2 - 4 years of receptionist, front office, customer service, or administrative support experience
Excellent customer service and communication skills, both verbal and written
Proficiency in Microsoft Office Suite, including Outlook, Excel, PowerPoint, and Teams
Strong organizational skills with the ability to manage multiple priorities and deadlines
Demonstrated attention to detail and accuracy
Professional demeanor, positive attitude, and patience
Ability to work independently and adapt to changing business demands
Reliable transportation
Ability to lift up to 20 pounds as needed

Nice To Haves

Experience in Medicare, health insurance, or a regulated industry preferred

Responsibilities

Greet clients, visitors, agents, and team members in a friendly, professional manner
Answer, screen, and assist a high volume of Medicare client calls
Serve as the primary front-office contact and create a welcoming office environment
Schedule and coordinate conference rooms, appointments, and meeting logistics
Open and close the office as needed
Manage office supplies, equipment, and inventory
Order, maintain, and organize marketing and sales materials from multiple insurance carriers
Receive, sort, and distribute mail, packages, deliveries, and correspondence
Perform light office errands and administrative tasks as needed
Provide administrative support to the Agency Director, sales agents, and office staff
Collect, review, monitor, and process enrollment applications and related documentation
Conduct data entry, reporting, and record maintenance using Microsoft Office applications and internal CRM systems
Edit & print marketing materials using Microsoft PowerPoint & Adobe
Utilize Outlook, Teams, RingCentral, and other business systems for communication
Assist with scheduling, planning, and execution of sales meetings, training sessions, and community events