Front of House (Full-time)

Big Grove Brewery • Des Moines, IA

3d • Onsite

About The Position

Our FOH team is essential. They are the gatekeeper of the experience for our customers. Our taprooms are very busy and it is a lot of hard work but is also very rewarding.The FOH position is responsible for providing amazing customer service and first impressions to each guest as they enter Big Grove. FOH positions should have strong attention to detail, positive approach to guest interactions, and the ability to multitask in a fast paced environment. As a standard, front of house new hires start at the host position regardless of experience. Opportunities in other front house department areas form from there and are based on experience, knowledge and core value competencies.

Core Values
Big Grove only hires and retains people who exhibit our core values. Our Core Values are:

1. Set the Tone
2. Thirst for Improvement
3. We Care
4. Practice Candor
5. Passion Driven

Requirements

• Strong organizational skills
• Customer/Client Focus
• Positive attitude
• Team player approach
• Detail oriented
• Thoroughness
• Organizational Skills

Responsibilities

• On a daily basis- complete pre and post shift side chores
• Warmly greet and explain the features of the brewery/taproom
• Assist with accurate sales of merchandise
• Clean and stock the merchandise area and host stand

Benefits

• Healthcare/Dental/Vision
• PTO
• Parental Leave
• Employee Assistance Program
• Beer/Merch/Food Perks

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed