Front of House Team Member

CoffeeCo • Lancaster, PA

9d • $12 - $18 • Onsite

About The Position

At CoffeeCo, we pride ourselves on delivering exceptional service and high-quality beverages and food to our valued customers. Our team is dedicated to creating a welcoming and enjoyable experience for everyone who walks through our doors. We are looking for a friendly, motivated, and detail-oriented individual to join our team as a Cashier/Barista. As a Cashier/Barista, you will play a dual role in our establishment. You will be responsible for managing transactions at the cash register and preparing a variety of beverages. This position requires excellent customer service skills, attention to detail, and the ability to work efficiently in a fast-paced environment.

Requirements

• Previous experience in a customer service or food and beverage role is preferred.
• Strong communication and interpersonal skills.
• Ability to work effectively under pressure and handle multiple tasks simultaneously.
• Basic math skills and experience with cash handling and POS systems.
• A passion for coffee and beverages, with a willingness to learn and adapt to new techniques and products.

Responsibilities

• Greet customers warmly and provide exceptional service throughout their visit.
• Answer questions about menu items, recommend products, and handle customer inquiries and complaints.
• Process transactions accurately and efficiently using the point-of-sale (POS) system.
• Prepare and serve coffee, espresso drinks, teas, and other beverages according to company recipes and standards.
• Maintain knowledge of coffee and beverage preparation techniques and stay updated on new products and offerings.
• Ensure that all beverages are prepared and presented to a high standard.
• Handle cash, credit, and debit transactions with precision and integrity.
• Directing customers to the correct location based on the nature of their visit.
• Maintain cleanliness and organization of the work area, including the cashier counter, beverage preparation area, and customer seating.
• Stock supplies and ingredients as needed, and notify management of low inventory levels.
• Adhere to health and safety regulations, including proper food handling and sanitation practices.

Benefits

• Competitive pay and opportunities for advancement within our growing company.
• Medical and dental insurance options for full-time employees.
• Paid holidays for full-time employees.
• A supportive team environment where your creativity and contributions are celebrated.
• Shift meals and discounts on delicious coffee and food!
• Ongoing training and development opportunities to help you expand your skills and knowledge.
• A chance to be part of a vibrant community of coffee lovers and enthusiasts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed