Front of House Team Member

Beau Jo's Management Company•Lone Tree, CO

4d•Onsite

About The Position

Beau Jo’s Pizza is seeking a Front of House Team Member for their DU and Lone Tree locations. This hourly non-exempt position is responsible for assisting guests and conducting dine-in or to-go business according to Beau Jo’s standards for quality and speed. The role also involves maintaining cleanliness, sanitation, and safety standards in the dining area.

Requirements

Ability to communicate with management and fellow staff.
Ability to read and follow recipes/proper procedures.
Must be able to maintain proper personal hygiene and follow food safety standards and guidelines.
Ability to maintain high levels of courtesy and respect with guests in various situations.
Must be able to meet the physical requirements of the position.
Ability to work well as a part of a team.
Ability to arrive for scheduled shifts on time and prepared to work.
Ability to handle a fluctuating work environment, including periods of downtime and high demand.
Must be eligible to work in the United States and be at least 16 years of age.
Minors may not work more than 40 hours per week or 8 hours in any 24-hour period.

Nice To Haves

Past experience working in a pizzeria
Past customer service experience in a fast-casual restaurant
Past work experience in fast-paced and high-demand environments
Past restaurant experience
Past leadership experience
Past bartending experience (DU Location only)
Past general customer service experience
Bilingual
Willingness to cross-train into a kitchen role

Responsibilities

Ensure compliance with all health code requirements and company standards.
Accurately and safely handle food allergens and prepare orders with dietary restrictions correctly to avoid cross-contact.
Maintain adequate stocking, cleanliness, and organization of work area, dining room, and bathrooms.
Greet guests upon entry and take in-person orders for dine-in and to-go.
Assist third-party delivery drivers and guests with pick-ups.
Contribute to a positive guest experience by ensuring food quality and accuracy, calling for remakes as needed, and ensuring drinks and sides are provided.
Answer the phone within 3 rings, respond to questions, and take phone orders.
Serve food and bus tables.
Process payments of multiple tender types including cash, gift cards, and credit cards.
Handle the safe and proper sale of alcohol to persons of drinking age, following state and federal laws (if over 18).
Assist kitchen staff with making salads when needed.
Work closely and communicate with BOH staff in a fast-paced environment, performing time-sensitive tasks.
Work with customers and delivery drivers in a potentially high-stress environment.
Cross-train to different positions within the restaurant to provide support.
Suggestive selling and upselling to guests while taking orders.
Use a computer for all orders and transactions.
Perform duties consistent with bartending at the DU location, including taking drink orders, preparing drinks, and assisting bar guests.
Perform other duties as assigned by management.