Front of House Team Member

16 On Center • Chicago, IL

3d • Onsite

About The Position

As a Front of House Team Member at All Well, you will deliver a thoughtful and consistent guest experience across both dining room and bar service. This role requires a strong understanding of the menu, cocktail program, and service style, along with the ability to execute service with accuracy, attention to detail, and care. The Server / Bartender is a collaborative team member who contributes to a smooth service flow and upholds the standards of hospitality, professionalism, and accountability that define the guest experience.

Requirements

• Minimum of 2 years of fine dining restaurant experience required
• Must hold (or be able to obtain and maintain) a Food Handler and BASSET certification
• Able to work a flexible schedule, including nights, weekends, and holidays as business needs require
• Strong communication and interpersonal skills, with a guest-focused approach to service
• Ability to work well with peers and managers in a fast-paced, high-energy environment
• Comfortable learning and operating POS systems
• Able to stand and walk for extended periods of time
• Able to bend, reach, twist, stoop, and use hands and arms throughout the workday
• Able to lift, carry, push, and pull items weighing up to 40 pounds, including carrying trays of food and beverages

Responsibilities

• Provide attentive and knowledgeable service, guiding guests through the menu and overall dining experience
• Accurately take and enter food and beverage orders using POS systems, ensuring timely and clear communication with the kitchen
• Inquire about and properly communicate all food allergies in accordance with restaurant policies
• Display in-depth knowledge of all cocktail recipes and menu ingredients; bartenders must prepare drinks that consistently meet recipe and service standards
• Deliver food and drinks with accuracy, attention to detail, and adherence to service standards
• Clear, clean, and reset tables promptly while maintaining a clean and organized dining environment
• Process guest checks and handle cash and credit transactions accurately
• Complete opening, closing, and ongoing side work, including polishing, restocking, and maintaining service stations

Benefits

• Paid leave and paid sick leave in accordance with Chicago requirements.
• Health insurance with employer contribution
• Voluntary dental, vision, life, short term disability, accident, and hospital coverage.
• 401(k) retirement plan with company match, once eligibility requirements are met.
• Dining discounts at 16 On Center properties
• Complimentary or discounted tickets to shows at 16 On Center venues, including Salt Shed, Thalia Hall, SPACE, and Empty Bottle, subject to availability.
• Transit benefits through a pre-tax payroll deduction program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed