Front of House Supervisor/ Senior Server

Boston Pizza•Kelowna, BC

11d•Onsite

About The Position

A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, and performance management of the Front of House team members. The Front of House Supervisor supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to thriving workplace culture.

Requirements

Ability to perform under pressure.
Reliability, punctuality and good leadership a must.

Nice To Haves

Previous Boston Pizza experience preferred but willing to train the right candidate.
Driven to develop existing skills, and is consistently seeking new learning and skill-building moments
Committed to championing the "Foundations of Hospitality," Boston Pizza's Brand Standards and Food Safety

Responsibilities

Leads by example and works "Shoulder to Shoulder" with team members and coaches in the moment
Achieves goals through strong organizational skills and effective time management
Builds relationships by finding common ground and working cohesively with all team members
Effectively communicates development opportunities of the team with AGM and FOH manager and supports in these wherever possible
Maintains a positive composure and thrives in a fast-paced environment
Able to serve a section while giving support to coworkers and assisting with guest experience issues.
Ability to perform minor cashout and reconciliation duties.