Front of House Staff
About The Position
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us! THE ROLE Ensuring smooth operation of events, such as concerts, sporting events, and other public gatherings. Greeting and assisting guests, checking tickets and maintaining safe and enjoyable environment.
Requirements
- Must be 18 years of age or older.
- High school degree or equivalent is required.
- Strong customer service skills.
- Experience in handling conflict in a friendly and effective manner.
- Ability to read and understand English.
- Effective communication skills.
- Ability to follow directions and effectively perform the work.
- Ability to stand for long periods of time during events.
- Ability to maneuver frequent flights of stairs.
Responsibilities
- Enthusiastically greet guests and provide event and venue information.
- Escort guests to their sections/seats, typically in low light settings.
- Enforce facility policies (i.e., no smoking, no re-entry) by monitoring stairs and sections.
- Proactively approach guests that may have a question, difficulty, or complaint.
- Creatively resolve guests' troubles up to the level where intervention by a supervisor is required.
- Identify and respond to emergencies by contacting a supervisor.
- Remain calm and direct guests to the designated area of safety in the event of an emergency.
- Hours of work include days, nights, weekends, and holidays, meeting all call times as set by management.
- Other duties and unexpected needs as assigned by management.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
