Front of House Manager

Flight Club • Atlanta, GA

4d • $60,000 - $70,000 • Onsite

About The Position

The Front of House Manager assists the General Manager in maintaining a strong culture and living the company’s values while delivering an entertainment experience that stands out in the market. As the shift leader, this role helps team members exceed guest expectations, leads by example, and supports the team in delivering food, beverage, service, and hospitality consistent with company standards. The Manager is expected to embrace company systems and standards, adapt to change, and foster a supportive, guest-focused team environment.

The role includes leading and developing team members, managing assigned front-of-house operations, and partnering with the General Manager and management team to achieve operational goals. The Manager also helps manage costs through scheduling and inventory and ensures consistent execution of service standards to deliver a strong guest experience.

Requirements

• Pass a background check before being hired.
• At least 3 years of customer service or hospitality experience.
• Maintain required food, alcohol, and allergen certifications throughout employment; additional state qualifications may apply by location.
• Available to work various shift times and days, including weekends and holidays.
• Able to communicate effectively verbally and digitally.
• Self-driven, results-oriented, and proactive.
• Able to stand and/or walk for long periods.
• Able to lift over 50 pounds if necessary.
• Legally authorized to work in the United States.

Nice To Haves

• Prior leadership experience.

Responsibilities

• Ensure consistent execution of food, beverage, service, and hospitality in line with company standards, policies, and programs.
• Coach, develop, train, and inspire team members to enhance their leadership.
• Adapt flexibly to changing needs and circumstances.
• Use solution-focused leadership and proactively seek feedback from others.
• Partner with the General Manager to manage costs through scheduling and inventory.
• Own the front-of-house operations department assigned by the General Manager.
• Work with the General Manager and management team to develop and execute strategies for operational goals.
• Ensure the restaurant team meets service standards and delivers the ultimate guest experience.

Benefits

• Eligibility to enroll in medical, dental, vision, and other insurance benefits.
• Paid time off, sick time, and paid holidays.
• Option to enroll in a 401(k), medical FSA, and commuter benefits.
• 50% discount on the employee’s total bill for the employee and up to five guests.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed