Front of House Manager - Uchi Scottsdale

Hai Hospitality•Scottsdale, AZ

1d•Onsite

About The Position

The Front of House Manager plays a key leadership role in the daily operations of the restaurant. This position helps lead the service team, supports the development of staff, and ensures that every guest experience reflects Hai Hospitality’s standards of thoughtful, genuine hospitality. Our managers work closely with the General Manager and Assistant General Manager to maintain service excellence, support team growth, and uphold the culture of the restaurant.

Requirements

Must be able to effectively communicate with guests and other employees.
Detect and identify safety issues, and comply with safety guidelines and standards.
Lift and carry trays, dishes, equipment, and goods up to 50 lbs.
Must have the ability to stand and walk for extended periods.
Bend, stoop, and reach to access various areas and items.
Ability to work in a fast-paced, high-pressure environment.
Ability to work in a variety of temperatures, both hot and cold.
Ability to use kitchen equipment safely and efficiently, such as ovens, grills, and knives.
Ability to work in close proximity to coworkers in a crowded kitchen or serving area.
Tolerate exposure to potential allergens and food odors.
Maintain a professional and hygienic appearance, including proper uniform and personal grooming.
Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions.

Nice To Haves

Creative individuals.
Ambitious individuals.
Individuals passionate about food and hospitality.
People who care deeply about hospitality, team development, and the craft of great service.
Leaders, mentors, and culture carriers for the team.

Responsibilities

Lead the service team.
Support the development of staff.
Ensure every guest experience reflects Hai Hospitality’s standards of thoughtful, genuine hospitality.
Maintain service excellence.
Support team growth.
Uphold the culture of the restaurant.
Stock inventory and perform restocking duties.
Maintain a neat and organized workspace, including proper storage of supplies and cleaning of surfaces.
Move quickly and efficiently to respond to customer needs.
Reconfigure seating arrangements by lifting, pushing, or pulling objects such as tables and chairs.
Understand directives and communicate effectively with Leadership and coworkers.