Levitate Backyard-Front of House Manager

Levitate•Marshfield, MA

42d•$25 - $30•Onsite

About The Position

We’re looking for a highly present, people-first hospitality leader to serve as the anchor and customer facing lead of our flagship Marshfield site. The Assistant General Manager (AGM) owns the overall guest experience across the entire venue—restaurant, bar, retail/merch, community events, and concert operations—and serves as the team captain connecting the dots and communicating between food, beverage, production, and retail departments to ensure a successful evening for all patrons and employees. This role is intentionally guest-facing and operationally dynamic. The AGM is physically stationed at the venue’s Welcome Booth at the front of the venue, acting as the primary host, problem-solver, and communicator for the evening. From greeting guests, setting the tone,and sharing Levitate’s mission, to troubleshooting issues venue-wide and aligning department leaders in real time, the AGM ensures every night runs smoothly, feels welcoming, and reflects our values. The AGM directly oversees and coordinates the Bar Manager, Chef, Retail/Merch Manager, and Concert Production Manager in the GM’s absence, ensuring seamless communication, unified hospitality standards, and successful execution across all departments.

Requirements

Deep alignment with Levitate’s mission of improving communities through music, arts, and shared experiences.
A natural host: warm, confident, observant, and energized by people.
Strong situational awareness and the ability to juggle multiple priorities in a live-event environment.
Clear communicator who brings calm, clarity, and decisiveness during busy moments.
A true team connector who enjoys aligning people and departments toward a common goal.
Self-starter with a strong work ethic and a hands-on, solutions-oriented mindset.
Curious, eager to learn, and generous in sharing knowledge with others.
Balanced confidence and self-awareness, with respect for both guests and teammates.