Front of House Manager

Boston Pizza•Simcoe, ON

2d•Onsite

About The Position

A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to thriving workplace culture.

Requirements

Minimum 50 years of experience in the restaurant industry.
Recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row.
Commitment to the development & growth of team members, integrity, philanthropy, and innovation.
Love working with people in a team environment.
Believe in exceeding the expectations of Guests daily.
Professional development opportunities.
Consistently seeking new learning and skill-building moments.
Strong organizational skills.
Effective time management.
Ability to build relationships and work cohesively with all team members.
Commitment to "Foundations of Hospitality," Boston Pizza's Brand Standards and Food Safety.
Effective communication skills.
Ability to maintain a positive composure.
Ability to thrive in a fast-paced environment.

Nice To Haves

Flexible scheduling that fits your lifestyle and contributes to your life-work balance.
Exciting opportunities for career growth within the restaurant or at Boston Pizza head office.
Opportunities to build relationships and give back to your local community.
Access to Boston Pizza Scholarship Program.
Access to Management Training Programs, Leadership Development Sessions and dynamic mentorship programs and initiatives.
A respectful culture and work environment where your feedback matters.
Fantastic reward and recognition programs.

Responsibilities

Assists the General Manager with the Restaurant’s daily operations.
Supports the training, development, staffing, scheduling, and performance management of the Front of House team members.
Ensures that Guests and team members have an excellent Boston Pizza experience from start to finish.
Demonstrates outstanding leadership abilities.
Champions a fun and safe work environment.
Contributes to thriving workplace culture.
Leads by example and works "Shoulder to Shoulder" with team members and coaches in the moment.
Achieves goals through strong organizational skills and effective time management.
Builds relationships by finding common ground and working cohesively with all team members.
Is committed to championing the "Foundations of Hospitality," Boston Pizza's Brand Standards and Food Safety.
Effectively communicates, sharing goals, challenges, and continuously coaching the team on ways to progress.
Maintains a positive composure and thrives in a fast-paced environment.