2027 Front of House Lead

Under Canvas Inc. • West Yellowstone, MT

7d • $0 - $14 • Onsite

About The Position

As Food & Beverage Front of House Lead, you will support the Food and Beverage operation by leading the front of house team and completing delegated administrative tasks. You will ensure service, brand, and food safety standards are implemented and followed. The role includes working as a cashier, food runner, barista, bartender, and expeditor. This is a seasonal, hourly position, with team member housing available for the duration of employment.

Requirements

• High School Diploma or GED.
• Ability to lift at least 45 pounds independently, as stated in Additional Information.
• Ability to work outdoors for extended periods, including in extreme heat, cold, and other weather conditions.
• Ability to stand and move for extended periods.
• Ability to stand and walk on slippery or uneven natural surfaces for most of the workday.
• Ability to bend and stoop.
• Ability to operate guest transport carts and/or a property vehicle.
• Ability to wear and work in personal protective equipment when applicable.
• Satisfactory completion of a background check and/or motor vehicle records check, if requested.

Nice To Haves

• Previous restaurant leadership experience, including leading team trainings.
• Experience leading a team of 2–10 people.
• Food Handler (ServSafe) Certification and TIPS Certification; certifications must be obtained by the property opening date or before starting any work involving food or alcohol handling.
• Experience with POS systems.
• Basic barista and bartending skills.
• Excellent communication skills.
• Experience conducting inventories.
• Experience ordering products from set par lists and suggesting par adjustments based on business levels.

Responsibilities

• Execute front of house tasks and train the team on operational best practices, focusing on exceptional guest service.
• Maintain guest and team member safety by implementing and tracking food-handling safety and storage protocols and SOPs.
• Complete daily and weekly cleaning and deep-cleaning checklist tasks to maintain a clean, safe workspace.
• Maintain neat, organized, safely stored work and storage areas and practice FIFO.
• Assist with inventory activities, including ordering, receiving, waste tracking, preparing count sheets, and completing physical inventory counts.
• Know drink recipes and ingredients and food portions and ingredients, with particular attention to allergens.
• Attend cheerfully to guests and ensure service standards are followed.
• Lead by example, maintain composure, take action, and find solutions in unpredictable situations, including weather, diverse guest needs, or incidents on property.
• Collaborate professionally, value teamwork, help others, and resolve challenges with quick solutions.
• Learn and share knowledge of the local area, culture, and on-site activities.
• Maintain a positive attitude and anticipate the needs of the team and guests.
• Set clear expectations and provide accurate, complete, and timely communication.
• Perform other duties as assigned.

Benefits

• Health insurance.
• 401(k), if eligible based on hourly minimums required by law.
• Discounted tents for Under Canvas family and friends stays.
• Bar N Ranch lodge and cabin discounts.
• Lifestyle partner brand and industry discounts.
• Employee housing available (employees only, no pets); subject to fringe benefit and maintenance fee paycheck deductions.
• Employee Assistance Program.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED