Front of House Coordinator

Rice University • Houston, TX

8d • Onsite

About The Position

The Front of House Coordinator (FOH Coordinator) ensures the efficient and effective operation of the assigned servery. Under the direction of the Dining Manager, this role serves as the primary supervisor for front-of-house dining assistants and operations. Key responsibilities include greeting guests, scanning student ID cards, and verifying meal plans. This role serves as an administrative and operational lead, setting and distributing schedules for dining assistants and ensuring all end-of-shift documentation is completed. The weekly schedule will vary and will include working nights, weekends, and holidays; the incumbent must be available to work any shift as required.

Requirements

• High school diploma (In lieu of the education requirement, additional related experience above and beyond what is required may be substituted on an equivalent year-for-year basis.)
• 1–2+ years of experience (In lieu of the experience requirement, additional related education above and beyond what is required may be substituted on an equivalent year-for-year basis.)
• Certified Food Handler’s Permit (Houston) or equivalent (e.g., ServSafe).
• Able to read and write in English.
• Able to read and understand standard recipes and production sheets.
• Documents HACCP log sheets for breakfast, lunch, and dinner.
• Proven experience in a professional kitchen environment.
• Strong foundational knowledge of cooking techniques and food safety standards (ServSafe certification preferred).
• Exceptional ability to work independently or as part of a team in a high-pressure environment.
• Demonstrated proficiency in knife skills, mise en place, and station management.
• A commitment to cleanliness and high-quality food presentation.

Nice To Haves

• ServSafe certification preferred

Responsibilities

• Provides direct supervision to cooks, cashiers, dishwashers, and temporary employees to ensure they operate in accordance with service and operational standards.
• Under the direction of the Dining Manager, is responsible for setting and sending schedules to their respective dining assistants.
• Required to submit detailed shift notes, incident reports, and operational metrics to the Dining Manager at the end of each shift.
• Acts as the first point of contact for guests by greeting customers, scanning student ID cards, and verifying meal plans.
• Oversees the entire front-of-house (FOH), including restocking, preparation, and cleaning of different stations.
• Prepares a variety of foods in accordance with menu instructions and standardized recipes while maintaining food quality and appearance standards.
• Must be able to work any and all standardized stations within the dining operation.
• Keeps work areas clean and participates in maintaining a high degree of sanitation within the kitchen and serving areas, including cleaning standard kitchen equipment.
• Coordinates break and meal periods for dining staff within the operational needs of the servery.
• Assists in ordering and taking inventory of front-of-house supplies and ensures online menus are accurate.
• Ensures compliance with university policies and food safety requirements while providing direction and assistance to visitors.
• Serves as an Essential Employee during campus emergencies, requiring on-site presence to carry out vital functions.
• Performs all other duties as assigned.

Benefits

• Rice University HR | Benefits: https://knowledgecafe.rice.edu/benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED