Front Desk Rumble Boxing

Rumble Boxing•Vancouver, BC

180d•CA$18 - CA$21•Onsite

About The Position

Rumble Boxing is a premium, high-energy boxing-inspired fitness brand built on community, intensity, and results. We’re looking for a Front-of-House Client Sales Specialist who thrives in a fast-paced environment, loves people, and is motivated by performance. This role is the first and last impression of the studio. You’ll drive membership and class-pack sales, manage leads, and deliver a professional, high-touch client experience every shift.

Requirements

2–3+ years of sales experience (fitness, hospitality, retail, or service environments preferred)
Confident communication skills (in-person and phone)
Comfortable working toward targets and KPIs
Strong organization and attention to detail
Able to work mornings, evenings, weekends as required
Outgoing, personable, and confident in conversations
Competitive in a healthy way — you like winning and being measured
Reliable, punctual, and professional
Coachable and open to feedback
Calm under pressure and able to multitask during busy rushes

Responsibilities

Sell memberships and class packs through in-person, phone, and digital follow-up
Convert leads into booked classes, trials, and memberships
Follow up daily on inquiries, leads, and no-shows
Hit and exceed weekly and monthly sales goals
Communicate promotions, pricing, and studio offerings with confidence
Welcome every client with energy and professionalism
Deliver a smooth check-in process and positive first class experience
Handle client questions, concerns, and feedback quickly and respectfully
Build relationships that support retention and referrals
Keep the front desk clean, organized, and ready for peak traffic
Support opening/closing duties and daily studio checklists
Manage phone, email, and internal communications promptly
Support the Studio Manager with administrative tasks as needed