Front of House Associate

The Wonderful Company•Shafter, CA

17h•$19 - $21•Onsite

About The Position

The Front of House Associate works at La Cocina Shafter, The Wonderful Company’s café in the Wonderful Logistics Center. The role prepares and serves beverages, assists customers, and supports daily front-of-house operations to provide a welcoming and efficient café experience. The position is based in Shafter, California, with a Monday–Friday schedule. Shifts may vary between opening, mid-day, and closing within operating hours of 4:30 AM–5:30 PM, according to business needs and scheduling coverage. Compensation is $19.00–$21.00 per hour, depending on skills and experience.

Requirements

High school diploma or GED.
Valid driver’s license and acceptable driving record; the role involves operating company vehicles.
Valid Food Handler Card or ServSafe certification, or ability to obtain one within the first 60 days of employment.
Ability to stand for extended periods, bend, and lift and carry up to 50 pounds.
Food safety and/or food-handler training or certification, with awareness of local, state, and federal health and sanitation laws.
Basic knowledge of food and beverage preparation, including coffee techniques.
Understanding of proper use and maintenance of café equipment, including espresso machines, grinders, brewers, refrigeration, and kitchen tools.
Ability to work in a fast-paced, team-oriented environment with a positive attitude.
Strong commitment to exceptional customer service and attention to detail.
Excellent communication and active listening skills for interacting with customers and coworkers.
Problem-solving ability and openness to taking direction.

Nice To Haves

Six months to one year of previous work experience in food service, as a barista, in hospitality, or in a related customer service role.
Conversational Spanish.

Responsibilities

Greet customers warmly and create a welcoming environment.
Take and prepare coffee shop orders accurately and efficiently.
Operate registers and communicate daily specials, updates, and upcoming events to customers.
Prepare specialty drinks, including espresso beverages, in-house coffee syrups, freshly squeezed fruit juices, and wellness shots, while working safely and keeping the work area organized.
Assist with preparing fresh fruit for the Grab-and-Go area.
Support onsite and offsite catering events, including tracking, preparation, delivery, setup, service, and teardown as needed.
Help the Front of House Supervisor track inventory and restock supplies for front-of-house operations.
Follow proper food-handling techniques and physical safety rules.
Check that front-of-house equipment is functioning, identify repair or maintenance needs, and report them to the Front of House Supervisor.
Keep service and storage areas clean, sanitized, and organized.
Communicate customer feedback to managers and recommend menu items or improvements.
Complete tasks assigned by the Food Service Manager and/or Front of House Supervisor to support restaurant operations.
Perform food deliveries and pickups as needed using a company-provided vehicle, following company policies, safe driving practices, and applicable traffic laws.

Benefits

Medical coverage, vision and dental plans, and 401(k) with match eligibility.
24/7 online physician consultations.
Virtual mental health resources.
Life coaching.
Employee community groups.
Cash rewards for healthy habits and fitness reimbursements.
On-demand fitness videos.
Career advancement and internal mobility opportunities.
Learning and development resources, including leadership training, webinars, and eLearning courses.
Company-wide mentorship program.
Continuous improvement training.
Company-provided funds for charitable giving through Wonderful Giving.
Opportunities to participate in community service projects through Wonderful Neighbor.