Front of House Assistant Manager

Massanutten Current Openings • Mc Gaheysville, VA

2d • Onsite

About The Position

Massanutten Resort is seeking a Front of House Assistant Manager to support the General Manager with daily restaurant operations. This role involves overseeing day-to-day activities to ensure a smooth, efficient operation and an outstanding guest experience. The Assistant Manager will also serve as a knowledgeable resource for guests, providing information about the resort and surrounding area, while upholding safety, sanitation, and quality standards.

Requirements

• Excellent written and verbal communication skills
• Strong attention to detail and organizational skills
• Excellent customer service skills
• Computer skills (including Microsoft Word, Excel, Outlook, and general database applications)
• Strong understanding of ABC regulations
• Previous food and beverage management experience
• Must be at least 21

Nice To Haves

• Serve safe certification
• Understanding of profit and loss statements
• Understanding of labor reports
• Beer, wine, and liquor knowledge

Responsibilities

• Assist the general manager in upholding standards of customer service, ABC regulations, food quality and presentation, and daily operations of the restaurant
• Assist general manager in maintaining company culture including training and development of new and existing employees and ensuring an effective feedback loop between management and employees
• Maintain inventory control, including ordering of products as assigned by the general manager from distributors
• Actively participate in problem-solving as it pertains to maintaining business flow
• Involve supervisors in the process of implementation.
• Maintain a culture of improvement and achievement through consistent measurement, analysis, and recognition
• Other duties as assigned by management

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed