Front Line Care Clinician - Los Angeles, CA
About The Position
The Front Line Care Clinician provides clinical support to retain and grow Medline Front Line Care business. The role includes customer support, clinical troubleshooting, trial and implementation support, and execution of clinical solutions in collaboration with OneMedline partners. The team partners with health systems to improve outcomes related to hospital-acquired conditions, including CAUTI, CLABSI, HAPI, and fall prevention. The clinician provides expertise and education on safe and effective product use, builds relationships with clinical decision-makers, and supports account retention and clinical solutions across an assigned geography. The position works collaboratively with sales and clinical partners, coordinates customer and internal needs, and supports education, evaluations, implementations, and follow-up.
Requirements
- Hold at least one listed certification or meet state-specific requirements to practice: RN, CCRN, APRN, VA-BC, CRNI, CWOCN, CWCN, WCC, CNOR, or CIC.
Responsibilities
- Provide clinical subject matter expertise and educate customers on the safe and effective use of Front Line Care products and related clinical practices.
- Partner with health systems on nursing quality metrics, including CAUTI, CLABSI, HAPI, and fall prevention.
- Build and maintain account-level relationships with clinical decision-makers and stakeholders.
- Support retention activities in the assigned geography and participate in customer trials, implementations, and post-implementation support.
- Collaborate with Front Line Care Specialists to pitch, assess, implement, and maintain clinical solutions.
- Collaborate in the field with Acute Care, IDN, Front Line Care Strategic Account Managers, Front Line Care Representatives, and other partners to address customer needs and retain and grow business.
- Lead or attend local trade shows, educational dinners, chapter events, or product events as needed.
- Maintain an appropriate frequency of touchpoints with priority accounts.
- Conduct account activities such as in-services, just-in-time education, clinical troubleshooting, bedside audits, trial support, clinical solutions workshops, and protocol reviews.
- Coordinate customer expectations, internal resources, clinical evaluations, implementation needs, and follow-up actions.
- Participate in Front Line Care Clinical business reviews.
- Initiate and facilitate communication and collaboration among relevant internal stakeholders.
Benefits
- Health insurance
- Life insurance
- Disability coverage
- 401(k) contributions
- Paid time off
- Continuing education and training
- Competitive total rewards package
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
