FRONT END/UTILITY CLERK

The Kroger Co. • Plano, TX

5d

About The Position

Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Embrace the Customer 1st strategy and encourage associates to deliver excellent service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

The role involves welcoming customers, answering questions about products, maintaining department and store cleanliness, supporting safety programs, inspecting equipment, and communicating issues to management. The clerk works collaboratively with team members and follows applicable laws and company guidelines. Essential functions must be performed with or without reasonable accommodation.

Requirements

• Ability to handle stressful situations.
• Effective communication skills.

Nice To Haves

• Basic knowledge of electronics and electricity.
• Retail experience.
• Ability to speak, read, and/or write in a second language.

Responsibilities

• Promote trust and respect among associates.
• Create an environment where customers feel welcome, important, and appreciated by answering questions about products sold in the department and throughout the store.
• Gain and maintain knowledge of products sold in the departments, respond to questions, and make product suggestions.
• Clean up spills as needed and collect and pick up trash inside the store and in the parking lot.
• Maintain the cleanliness of the department and other assigned areas.
• Display a positive attitude.
• Reinforce safety programs by following safety procedures, identifying unsafe conditions, and notifying store management.
• Inspect equipment properly as part of preventive maintenance and notify the appropriate department or store manager of items needing repair.
• Notify management of customer or employee accidents.
• Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
• Collaborate with team members to encourage teamwork.
• Adhere to local, state, and federal laws and company guidelines.
• Perform the essential functions of the position with or without reasonable accommodation.

Benefits

• Healthcare coverage, including medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles.
• Paid time off, including holiday and sick pay, based on eligibility and length of service.
• Free counseling through the Employee Assistance Program.
• Free, confidential financial tools and coaching through Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over a career through the Continuing Education program.
• Access to training programs and career pathways.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed