Checker

Lowe's Market (Lowes)•Ruidoso, NM

1d•$12 - $15

About The Position

The Front End Teammate is responsible for achieving and maintaining extraordinary customer service, modeling customer-service behaviors, and promoting a culture aligned with the company’s guiding principles, core values, and vision. The role supports continual learning and open dialogue among teammates and serves customers at the front end through accurate checkout, transaction processing, and maintaining a clean, safe work area. The position reports to the Store Manager, Assistant Store Manager, or Front End Manager and supervises no teammates. It involves frequent contact with teammates, customers, the corporate office, and vendors, and occasional contact with teammates from other locations. The description states that other duties and responsibilities may be assigned.

Requirements

High school diploma or equivalent required.
Good customer-relations skills.
Good communication and problem-solving skills.
Ability to work independently and address customer needs.
Ability to read, write, and perform math functions as needed.
TABC certification if required.
Ability to exert 20–50 pounds of force constantly to move objects.
Good audio, visual, and hearing acuity.
Ability to walk and/or stand for significant periods and to climb, stand, bend, push, pull, twist, grasp, squeeze, stoop, kneel, squat, reach, handle, finger, and feel.

Responsibilities

Act as an ambassador of extraordinary customer service.
Promote customer and community goodwill by treating teammates and customers with fairness, dignity, and respect.
Recognize and differentiate among the various types of produce carried in the store.
Provide prompt, accurate checkout service and ensure accurate transactions.
Process the various sales transactions accepted by the store, which may include EFT transactions, WIC checks, food stamps, manufacturer coupons, and gift certificates.
Follow proper sacking procedures.
Comply with safety standards and keep the work area appropriately maintained for a safe environment.
Inform management of pricing problems and maintenance needs for front-end equipment.
Handle damaged and spoiled or out-of-date products according to company policies.
Inform store management of disputes between teammates and department managers.
Understand the company teammate handbook and adhere to company policies, programs, procedures, and guidelines.
Work with store teammates to identify root causes of issues and inefficiencies.
Help keep the front end clean and clear of baskets to support smooth customer flow.
Assist in training front-end teammates and regularly communicate company expectations to teammates.
Interact frequently with customers and remain highly visible.
Follow Management Awareness policies and goals, as well as check-cashing policies and procedures.
Perform other duties as assigned.