Front End Supervisor - FT

CLARKS MARKET INC • Crested Butte, CO

11d • $23 - $27 • Onsite

About The Position

The Front-End Supervisor oversees daily activities of front-end operations in the grocery store. This role is responsible for supervising cashier staff, ensuring efficient checkout processes, and delivering exceptional customer service. This is a full-time position offering competitive wages and a comprehensive benefits package.

Requirements

• Minimum age of 18.
• Previous experience in retail or grocery store environment, with at least 1-2 years in a supervisory or leadership role.
• Strong communication and interpersonal skills.
• Excellent problem-solving skills and the ability to remain calm under pressure.
• Proficiency in cash handling and point-of-sale systems.
• Knowledge of basic accounting principles and inventory management practices.
• Flexibility to work evenings, weekends, and holidays as needed.
• Ability to stand for prolonged periods of time

Responsibilities

• Oversees cashier activities to ensure efficient and accurate transactions.
• Monitors checkout lines to minimize wait times and ensure customer satisfaction.
• Addresses customer inquiries and resolves issues promptly.
• Works with Front End Manager to ensure appropriate staffing of checkout lanes.
• Trains new cashiers on checkout procedures, customer service standards, and product knowledge.
• In collaboration with the Front-End Manager, addresses disciplinary issues or performance concerns according to company policies.
• Ensures front end staff receive breaks.
• Works with Front End Manager in managing cash registers, including opening and closing procedures, balancing drawers, and performing cash drops.
• Enforces cash handling policies and security measures to prevent theft or fraud.
• Conducts regular cash audits and reconciles discrepancies.
• Greets customers and provides assistance as needed.
• Resolves customer complaints or escalates issues to the Front-End Manager or Store Leadership as necessary.
• Ensures a clean, organized, and welcoming checkout area.
• Ensures safety protocols and sanitation standards are being followed.
• Ensures compliance with all applicable regulations, including food safety guidelines.

Benefits

• health insurance
• dental insurance
• vision insurance
• generous paid time off
• 401k plan with employer matching
• company paid life insurance
• supplemental insurance plans (STD, LTD, etc.)
• employee assistance program
• employee discount
• ski/bus pass discount program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed