Front End Supervisor

Stew Leonards • East Meadow, NY

1d • Onsite

About The Position

With general supervision, the Front-End Supervisor directly supervises cashiers and their day to day activities. Front End supervisors are a cashier’s main point of contact within the department. Responsible to ensure cashiers arrive on time, receive rest and meal breaks when they are due, and are relieved at the end of their shift. Responsible for a register override card and provide them to cashiers when, and if, they are needed. Provide technical assistance when there is a problem with the register. Provide feedback to department manager/assistant manager for cashier 90 day Chats and yearly Performance appraisals. Deliver verbal and first written warnings, with managers approval. Front End supervisors are responsible for one or more of the following departmental tasks: WOW game, Attendance monitoring, Overcharges, Left behinds, Scanning speed, Cashier training, Produce testing (rotated among supervisors), Open keys, Cash control, Facilitating cashier communication meeting, Update cashiers corner, Monitoring self-check out, Managing the lines, Ensuring maintenance of clean and organized workspace, Managing downtime, Carts (varies by location). Front End Supervisors provide assistance, when needed, in all areas of the department. Ringing a cash register, Customer service, Catering orders, Covering breaks, Directing traffic, Other duties, as assigned.

Requirements

• 1 to 3 years cashier experience, with excellent cash control.
• Great communication skills, both written and oral.
• Great customer service skills.
• Good computer skills, with basic knowledge of Microsoft Excel, Word, Outlook and HRIS system.
• The ability to delegate tasks and give clear directions.
• The ability to multi-task.
• Must be at least 18 years and older.

Nice To Haves

• Lead by example.
• Great work ethic.
• Good interpersonal skills.
• Problem solver.
• Honest.
• Flexible.
• Firm, but fair.

Responsibilities

• Directly supervise cashiers and their day-to-day activities.
• Ensure cashiers arrive on time, receive breaks, and are relieved at the end of their shift.
• Manage register override cards and provide them to cashiers as needed.
• Provide technical assistance for register issues.
• Provide feedback to department management for cashier performance appraisals.
• Deliver verbal and first written warnings with manager approval.
• Oversee departmental tasks such as WOW game, attendance monitoring, scanning speed, cashier training, cash control, and managing lines.
• Ensure maintenance of a clean and organized workspace.
• Assist in all areas of the department as needed, including ringing registers, customer service, and covering breaks.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed