Front End Mgr
About The Position
Supervise all front end employees, make sure our company provides outstanding customer service at all times. (Properly staffed as business requires) Verify and approve all customer returns, price adjustments, rain checks, and checks in accordance with company policy. Assist cashiers with 9, 32, 50, 11, etc. Pick up cash drops when needed. Schedule and make sure Cashiers and Courtesy Clerks take breaks. Make weekly schedules and post by Saturday afternoon. Monitor Sweep Sheet log, Shuttle Check List & Log, Injury Reports, and all other front end forms are up to date. Monitor shopping carts and ad fliers for customers. Discipline (including warnings, suspensions, and terminations) and encourage front end department employees. Supervise and train all front end employees, including safety. Notify Scan Coordinator of any incorrect price and items not able to scan immediately. Enforce all company regulations. Make sure everybody is wearing proper uniform, no eating at registers, etc. Enforce all government regulations for WIC, Foodstamps, Alcohol and tobacco sales. Walk the floor to know weekly specials and aisles are faced. Assist and participate with Company marketing promotional events and programs as needed And all other assigned job duties.
Requirements
- Supervise all front end employees, make sure our company provides outstanding customer service at all times.
- Verify and approve all customer returns, price adjustments, rain checks, and checks in accordance with company policy.
- Assist cashiers with 9, 32, 50, 11, etc.
- Pick up cash drops when needed.
- Schedule and make sure Cashiers and Courtesy Clerks take breaks.
- Make weekly schedules and post by Saturday afternoon.
- Monitor Sweep Sheet log, Shuttle Check List & Log, Injury Reports, and all other front end forms are up to date.
- Monitor shopping carts and ad fliers for customers.
- Discipline (including warnings, suspensions, and terminations) and encourage front end department employees.
- Supervise and train all front end employees, including safety.
- Notify Scan Coordinator of any incorrect price and items not able to scan immediately.
- Enforce all company regulations.
- Make sure everybody is wearing proper uniform, no eating at registers, etc.
- Enforce all government regulations for WIC, Foodstamps, Alcohol and tobacco sales.
- Walk the floor to know weekly specials and aisles are faced.
- Assist and participate with Company marketing promotional events and programs as needed.
- Get all the readings for cashiers and ATM machines and 99 when closing.
- Make sure all cashiers leave their register drawers open and clean.
- Count the money in the booth.
- Make sure all go-backs are put back and store is thoroughly cleaned.
- Shopping carts should be locked.
- Write down notes on the daily log regarding any activity that will help or inform the opening manager.
- Make sure all doors are locked and you are the last person to leave the store.
- Set the alarm.
Responsibilities
- Greet all customers in a friendly manner.
- Bag merchandise during sales transaction.
- Thank customers for their patronage.
- Supervise all front end employees, make sure our company provides outstanding customer service at all times.
- Verify and approve all customer returns, price adjustments, rain checks, and checks in accordance with company policy.
- Assist cashiers with 9, 32, 50, 11, etc.
- Pick up cash drops when needed.
- Schedule and make sure Cashiers and Courtesy Clerks take breaks.
- Make weekly schedules and post by Saturday afternoon.
- Monitor Sweep Sheet log, Shuttle Check List & Log, Injury Reports, and all other front end forms are up to date.
- Monitor shopping carts and ad fliers for customers.
- Discipline (including warnings, suspensions, and terminations) and encourage front end department employees.
- Supervise and train all front end employees, including safety.
- Notify Scan Coordinator of any incorrect price and items not able to scan immediately.
- Enforce all company regulations.
- Make sure everybody is wearing proper uniform, no eating at registers, etc.
- Enforce all government regulations for WIC, Foodstamps, Alcohol and tobacco sales.
- Walk the floor to know weekly specials and aisles are faced.
- Assist and participate with Company marketing promotional events and programs as needed.
- Get all the readings for cashiers and ATM machines and 99 when closing.
- Make sure all cashiers leave their register drawers open and clean.
- Count the money in the booth.
- Make sure all go-backs are put back and store is thoroughly cleaned.
- Shopping carts should be locked.
- Write down notes on the daily log regarding any activity that will help or inform the opening manager.
- Make sure all doors are locked and you are the last person to leave the store.
- Set the alarm.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
