Front End Manager
Ridley's Family Markets•Casper, WY
•Onsite
About The Position
The Front End Manager is responsible for overseeing the front-end operations of the store, ensuring accuracy, productivity, and excellent customer service. This role involves managing a team, maintaining store policies, and ensuring efficient checkout procedures. The manager must also be aware of sales programs, pricing, and security protocols. Reasonable accommodations may be available for individuals with disabilities to perform essential job duties.
Requirements
- Previous front-end experience.
- Must be 21 years of age or older.
- Ability to apply common sense understanding to instructions furnished in written, oral, or diagram form.
- Ability to resolve team member or guest concerns.
Responsibilities
- Exhibit and develop maximum customer relations through friendly and courteous behavior.
- Promote a high level of morale within the department and store through honest and open communication.
- Maintain good working relationships with other department managers to improve storewide sales.
- Comply with all company policies, programs, and directives.
- Provide professional examples for other store team members.
- Communicate information about Ad items, special prices, coupon deals, and other sales features to the front-end team.
- Immediately notify proper personnel of any pricing errors or items not found in the system.
- Observe the front-end for proper coverage during high volume times and ensure additional help is available as needed.
- Operate the cash register efficiently, bag guest purchases, and perform all related checkout procedures in a fast, friendly, and accurate manner.
- Ensure the availability, control, and proper use of front-end supplies (bags, register tapes, office forms, cleaning supplies) within established budgets and guidelines.
- Ensure timely pick-up, control, accuracy, and security of the cash register and safe.
- Implement all related security and cash drawer accounting procedures as outlined by company policies.
- Follow company policy in opening and closing the store.
- Adhere to Nevada County/State laws and store policies regarding the front 'slot' areas.
- Ensure guests receive prompt and accurate change and maintain proper control of funds.
- Supervise the sales of tobacco products and/or alcohol and ensure compliance with age restrictions.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
