Front End - Manager

Good Food Holdings Companies • Hermosa Beach, CA

12d • $22 - $30 • Onsite

About The Position

At Lazy Acres Natural Market, we believe in a natural approach to optimal health and wellness. From organic and seasonal produce and products steeped in tradition to functional supplements and body care, we are here to support you in mind, body, and soul. Our friendly, informative, and passionate team members remain committed to providing exceptional service and wellness tips to our community; and accommodating the needs of our guests. We continue to live by the closely held belief that our collective actions can and will contribute to a healthier planet. We’re committed to creating an environment that will attract the most passionate and enthusiastic people in our field. We’re always on the lookout for people inspired by health, wellness, and eating clean, and strive for excellent customer service. Our Leadership is dedicated to fostering a diverse and inclusive work environment, offering opportunities for professional growth, education, and community involvement.

Requirements

• Love food and can create an experience that is beyond the everyday.
• Have a positive attitude and work well in a team environment.
• Can connect with people and reach a level of hospitality that exceeds guests' expectations.
• Warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where you work.
• Embody a spirit of entrepreneurship and mutual respect.
• Approach every situation with a YES! attitude and seek to find a solution to all opportunities that arise.
• Availability requirements include but are not limited to; days, evenings, weekends and holidays.

Responsibilities

• Supervision and coordination of activities of the Front-end and its staff.
• Planning, assigning, and directing work.
• Staff development, performance reviews, scheduled writing, rewarding and disciplining employees.
• Addressing complaints and resolving problems.
• Perform all essential duties of the front-end.
• Training and overall development of employees working in the front-end department; maintains “Need to Know” folder.
• Ensuring consistency and implementation of all programs, including Customer service training.
• Managing costs by controlling hours on the front-end and supply costs; monitoring shrink, and theft.
• Ensuring that schedule writing is done fairly and objectively to drive the needs of the business; and properly managed through execution of the Front-End Lines.
• Ensuring Self checkouts are operational, open and staffed during business hours.
• Controlling labor results, including overtime as directed by the Store Director.
• Following and implementing correct accounting procedures for all voids, returns, exchanges, & department transfers.
• Performing cash register audits as required & reports results to Manager of Service.
• Ensuring that all opening and closing procedures are performed accurately. Procedures include but are not limited to; auditing safe; assuring equipment is in good, working order; stocking check stand area with retail/impulse products, paper bags, register receipt tape, etc.; setting up individual daily schedules, setting up all audit sheets.
• Accurate counting, balancing, and securing of change drawer, safe, assigned cash register; and “pick-ups” & “loans” made to cashier's registers.
• Keeping the front-end clean and tidy; manages “go-backs”.
• Keeping front end area neat, clean, & organized.
• Maintaining parking lot clean with shopping carts in corrals.
• Assuring all front-end equipment is in good working order; arranges for all equipment to be fixed and cleaned in a timely manner.
• Maintaining inventory on front-end merchandisers including, receiving, stocking, and merchandising.
• Listening to customer complaints and addressing them, examining returned merchandise, and resolving problems to restore and promote good public relations.
• Designated “rescue” shopper for Amazon.
• Auditing Lost and found Log.
• Maintaining Emergency Procedures folder.
• Managing Produce and Deli Code Tests.

Benefits

• Amazing earning potential, paid weekly!
• A values-based culture that will engage and empower your growth and development.
• A strong training program that will build your guest service skills.
• Opportunity for growth within our family of brands.
• Medical, dental, vision, and 401K.
• Numerous scholarship opportunities are available to full & part-time team members.
• 20% discount at all Bristol Farms and Lazy Acres locations.
• $60 credit to Shoes for Crews every 6 months of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed