Front end Coordinator

Meijer•Fort Wayne, IN

6d•Onsite

About The Position

The Coordinator team member is responsible for the efficient expedition of customer sales transactions at the front registers. Must maintain proper control of cash, ensure customer satisfaction, and safeguard company assets. They are required to assist customers as needed and maintain a friendly, energetic demeanor. This position requires adhering to all procedural guidelines. Ensures customers receive outstanding service through the checkout lanes Greets customers entering store and responds promptly to customer needs. Assists in overseeing the accurate and efficient operation of all cash registers. Receives payment by cash, check, credit cards, gift cards, or automatic debits. Operates cash register by passing price coded items across electronic scanner to record price, enter PLU or UPC manually, compile printed list, and display cost of customer purchases, tax, and rebates on monitor screen. Mains clean and orderly checkout areas and makes sure no personal items are in the area. Assures completion of all Point of Sale (POS) transactions and the proper control of all cash at the registers. Models exceptional, fast and friendly customer service Reviews Customer Survey and customer feedback from previous day or week Prepares, packages, stocks store and display merchandise appropriately Price change compliance Food safety compliance Ordering of manual ordered items Stock, rotates, and merchandise facing products according to department procedure Ensure all inferior out of code products are not sold and removes from display Ensures all products are accurately priced and sales prices are maintained and up to date Provides consultation to customers when needed regarding consumer products Execute ad set compliance including signage Meet or exceed sales floor condition expectation in respective department Promotes a safe work environment Reliable and consistent attendance required Proper usage of production planner and fresh dashboard Other daily tasks as required

Requirements

High school diploma or its equivalent required
2-3 years of related retail experience
One year of management experience
Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction
Demonstrated ability to resolve conflict and by addressing root cause issues
Demonstrated ability to manage multiple tasks
Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions
Demonstrated ability to consult with customers on all areas pertaining to their department
Demonstrated ability to lead an organization that practices working safely at all times
Demonstrated ability to mentor team members in all areas of the organization including team members in hourly positions.
Successful completion of all required certifications
Serv Safe Certification
Sit Rarely 1–2 hours
Stand Continuously 1–8 hours
Walk Continuously 2–8 hours
Drive Frequently 2-4 hours
Balance Frequently 34–66%
Bend Occasionally 1–33%
Climb (2–6 ft) Occasionally 1–33%
Crawl Occasionally 1–33%
Crouch/Squat Occasionally 1–33%
Kneel Occasionally 1–33%
Reach (forward & overhead) Frequently 34–66%
Twist (45 degrees at waist) Occasionally 1–33%
Lifting/Carrying 0–10 lbs. Occasionally 1–33%
11–25 lbs. Occasionally 1–33%
26–50 lbs. Occasionally 1–33%
51–100 lbs. Never 0%
Repetitive Motion Right & Left Grasping Frequently 34–66%
Fine Manipulation Occasionally 1–33%
Pushing and Pulling Occasionally 1–33%
Lower extremities Never 0%
Some extreme temperatures are possible.
Some ventilation and exhaust fans.

Nice To Haves

Previous experience in a natural foods industry is a plus.

Responsibilities

Ensures customers receive outstanding service through the checkout lanes
Greets customers entering store and responds promptly to customer needs.
Assists in overseeing the accurate and efficient operation of all cash registers.
Receives payment by cash, check, credit cards, gift cards, or automatic debits.
Operates cash register by passing price coded items across electronic scanner to record price, enter PLU or UPC manually, compile printed list, and display cost of customer purchases, tax, and rebates on monitor screen.
Maintains clean and orderly checkout areas and makes sure no personal items are in the area.
Assures completion of all Point of Sale (POS) transactions and the proper control of all cash at the registers.
Models exceptional, fast and friendly customer service
Reviews Customer Survey and customer feedback from previous day or week
Prepares, packages, stocks store and display merchandise appropriately
Price change compliance
Food safety compliance
Ordering of manual ordered items
Stock, rotates, and merchandise facing products according to department procedure
Ensure all inferior out of code products are not sold and removes from display
Ensures all products are accurately priced and sales prices are maintained and up to date
Provides consultation to customers when needed regarding consumer products
Execute ad set compliance including signage
Meet or exceed sales floor condition expectation in respective department
Promotes a safe work environment
Reliable and consistent attendance required
Proper usage of production planner and fresh dashboard
Other daily tasks as required