Front End Clerk

Hy-Vee, Inc.•Emmetsburg, IA

10d•Onsite

About The Position

As a Dollar Fresh, Front End Clerk at Hy-Vee, you'll be one of the first and last faces our customers see on every visit. Whether you're ringing up a cart full of groceries, assisting at self-checkout, or helping someone find what they need, you play a key role in making sure every customer leaves with a great impression of our store. If you enjoy connecting with people, like staying busy, and take pride in doing things right, this could be a great fit for you.

Requirements

Follow written and verbal instructions with confidence
Use basic math skills, including fractions, decimals, and percentages
Communicate clearly with customers and teammates in a friendly, helpful way
Stay organized and keep up with the pace of a busy front end environment
Less than a high school diploma or equivalent experience accepted

Responsibilities

Deliver outstanding customer service by greeting customers warmly in all areas of the store and going the extra mile to make every visit a positive one
Assist customers with finding products, reaching items, carrying heavy purchases, and passing along any feedback or requests to the team
Operate the cash register to complete customer transactions accurately and efficiently, including bagging groceries as needed
Assist customers at self-checkout lanes and process refunds and department-approved returns
Redeem promotional coupons, food stamps, and WIC checks; sell and redeem lottery; process rental transactions; handle credit card charges and in-store charges; count back change and issue receipts
Follow all local, state, and company policies on the sale of tobacco, liquor, and lottery tickets, and ensure compliance with WIC and food stamp guidelines
Stock, face, and rotate merchandise throughout the store and keep shelves clean and well-organized
Review the weekly store ad to stay current on price changes and sale items
Keep the register area clean, maintain adequate supplies, and report any cash drawer discrepancies
Know code dates on perishable items and be able to explain them to customers
Assist with store displays, decorations, and special promotions as directed
Help with cleaning throughout the store including registers, restrooms, breakroom, and backroom
Follow proper sanitation procedures and keep the work area clean and safe at all times
Maintain compliance with Hy-Vee's dress code, hygiene standards, and all company policies
Assist in other store areas and take on special projects as needed