Front End/Cashier

Kroger•Albuquerque, NM

20h

About The Position

Assist customers and process sales while demonstrating the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The role includes cashiering and may include store accounting and Customer Service Desk functions. The employee must be able to perform the essential functions of the position with or without reasonable accommodation.

Requirements

High school diploma or GED, or a combination of relevant education and experience.
Six months of cashier experience to work at the Customer Service Desk.
Minimum age of 18; 19 in Idaho, or 19 in Alaska if selling tobacco.
Ability to pass a drug test.
Ability to work in a fast-paced environment and cooperatively in a high-paced, sometimes stressful environment.
Ability to work weekends regularly, any shift, and overtime as needed.
Ability to organize and prioritize tasks and projects.
Accuracy and attention to detail.

Nice To Haves

Knowledge of company policies, procedures, and organizational structure.
Related retail experience.

Responsibilities

Deliver and encourage other associates to deliver excellent customer service.
Perform cashier functions, including opening and closing the register, ringing sales, completing tender transactions, bagging merchandise, making money drops, and using produce codes.
Complete the file maintenance log for price discrepancies.
Maintain the checkstand area according to housekeeping standards.
Answer telephones.
Comply with corporate policies and promote and follow company initiatives.
Verify Electronic Article Surveillance tags are deactivated or removed at the point of sale; respond to pedestal activations and verify tag removal as necessary.
Maintain store accounting functions and prepare bank deposits of excess cash and checks.
At the Customer Service Desk, open and close the desk; process refunds, exchanges, money orders and transfers, bill payments, gift cards, purchase orders, and equipment rentals.
Provide lottery service, except in Alaska, and issue fish and game licenses.
Send and receive faxes, administer lost and found, and run vendor reports.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Follow directions and seek assistance when needed to resolve customer and business issues.
Act honestly and with integrity regarding customer and business information.
Manage conflict in a reasonable, nonconfrontational, and cooperative manner.