Front End Cashier

That Fish Place - That Pet Place•Lancaster, PA

4d•Onsite

About The Position

That Fish Place – That Pet Place, a 50-year-old business focused on delivering the ultimate pet experience, is seeking a Front End Cashier. This role is ideal for someone passionate about pets who wants to join a team dedicated to excellence. The company specializes in pets and aquatics, and customers seek friendly, knowledgeable staff, an unforgettable experience, and animal exhibits. The Cashier will operate cash registers and related equipment to conduct transactions while ensuring a positive shopping experience. This role also supports the sales floor by assisting customers with inquiries and purchases, embodying the company's values of positivity, teamwork, accountability, and a love for pets.

Requirements

Excellent customer service and communication skills with a positive attitude toward people and pets.
Ability to operate cash registers, calculators, and scanners.
Strong attention to detail and accountability in transactions.
Basic math skills for making change and processing refunds.
Eager to learn about store products, services, and customer needs.
Team-oriented, dependable, and willing to support others.
High school diploma or equivalent preferred.
Successful completion of on-the-job training provided.

Nice To Haves

Experience working with pets and aquatics.

Responsibilities

Greets customers warmly as they enter the store, creating a welcoming environment.
Accurately processes payments in the form of cash, credit, or debit cards.
Assists customers with questions, price discrepancies, returns, and exchanges in accordance with store policy.
Provides product knowledge, answers questions about pet care items, and helps customers locate merchandise.
Works as part of a team to ensure customers and pets receive the best service possible.
Bags, boxes, and wraps purchased items neatly and securely.
Maintains a clean and organized checkout area.
Performs other related duties as assigned.